Case Study: Jeremy Jenkins—His & Hers Limo

We recently sat down with Jeremy Jenkins, owner of His & Hers Limo/Tampa Airport Limo to discuss his experience with ActionCOACH Tampa Bay.

Life Before Business Coaching

Prior to coaching Jeremy was looking to take his business to the next level. “I had purchased an established business a number of years ago, which had been in business since 1979, and I needed fresh ideas. I felt like something was lacking with the ‘cool factor’ of owning a business,” says Jenkins.  A year and a half ago, Jeremy met Juliet through the Tampa Bay Beaches Chamber of Commerce and decided to give coaching a try.

A number of issues were weighing on Jeremy’s mind when he started coaching; staffing was continued to be an issue and when it came to thinking about marketing, accounting, etc. he realized he need some outside perspective and he needed a professional.

Life During Coaching

Coaching has brought many benefits to Jeremy and His & Hers Limo, “It was a challenging but necessary shift to start paying more attention to the important things in the business, spending time working on the business versus working in the day-to-day of putting out fires,” recalls Jenkins. Jeremy’s new perspective through coaching allowed him to see where expenses were costing his business more than they were worth, such as cars and equipment.

Juliet also led Jeremy through important exercises to review his marketing and segmentation approach. Finding him resources to help get consistent marketing communications out to his client base to stay top of mind in addition to segmenting his business to focus clearly on the personal luxury transportation needs of clients as well as corporate and professional travel.

Coaching brought a new approach to staffing and recruitment for Jenkins as he adopted key tools from the Instant Team Building book by ActionCOACH Founder, Brad Sugars, to refine his recruitment and training processes to find key staff to help fuel the growth of his company. “It was definitely out of my comfort zone, but once you put it into practice you see where the time and energy savings happen using the process,” says Jeremy.

The Coaching Experience

Jeremy finds as a sole owner of a business, going into coaching sessions you get a renewed energy getting business ideas and helping create processes to keep things on track.  “As an individual who owns a business you really don’t have anyone to answer to from a business leadership standpoint so it’s a great accountability session.”  Juliet focuses their bimonthly coaching sessions on a number of ongoing tactics set in Jeremy’s annual and quarterly planning sessions in addition to trending challenges and opportunities happening in the marketplace.

Coaching also provides Jeremy access to business and educational resources he normally wouldn’t have access to. Business owners find this immediate ability to tap into a network a great benefit of coaching. “I’ve also stepped outside of my typical comfort zone and joined organizations like BNI with the encouragement of Juliet, this has been a great source of business referrals for my company,” states Jeremy.

What Would You Say to Anyone Looking at Coaching?

“Investing in coaching continually has allowed me to refine processes and access connections and contacts to continue a different perspective on the business to get fresh ideas.  They haven’t steered me wrong yet and I continue to see a return!” says Jeremy.

Jeremy would advise any organization who is struggling with taking their business to the next level or trying to navigate a changing marketplace to consider coaching. Teams of all sizes need a coach to help drive them to achieve more and provide them the resources to grow.

About His & Hers Limo/Tampa Airport Limo:

A limo from His & Hers Limousines ensures you’ll make a lasting impression, no matter where you’re headed in the Bay Area. Since 1979, their locally owned and operated limousine company has been helping people travel glamorously throughout Tampa, Clearwater, St. Petersburg, Brandon, Bradenton, Sarasota, Orlando, and surrounding areas.

Their limo rental service is proud to offer exceptional customer care and our on-time guarantee means that you never have to wonder if your vehicle will show up promptly. We also understand that the success you exude when you pull up to an event in a beautiful limousine is only part of the luxury experience, which is why we also prioritize reliability, cleanliness, and courtesy above all else.

Choose from a variety of late-model, black stretch and white stretch vehicles in our vast fleet, including Lincoln Town Car limos, Ultra Stretch Cadillac Escalade, Super Stretch H2 Hummers, and spacious Mercedes mini-buses. With amenities like leather interior, flat screen televisions, iPod connections, and DVD players, you may never want to leave your Tampa limo from His & Hers Limousines.



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